Thursday 13 February 2014

Excellence: a trendy word, which retains a meaning after all. Thanks to a few inspired people...

Until a forward thinking partner from the Boston Consulting Group (BCG) came up with a way to turn the word into a trendy, hot biz-speak noun, and write 2-3 bestsellers upon it, the use of Excellence had been limited to academia and the occasional adverbial remark as in, "great, excellent!" followed by, "Thank you".

Excellent has gone a long way since then, showing its high potential by blooming into a concept: "excellence". Accordingly, "excellence" became the subject of many a (oft heated) discussion and monographs as well.

Throughout the times, excellence, loosely approached, has meant "better than very good". It's one step higher, as in, good, very good, excellent,. It becomes "exceptional". Very good is repeatable whereas excellent is the exception to very good: it is even better.The idea behind the word seen as a concept is, how about if this excellent were something to strive for, i.e. repeatable as a way of doing things rather than as a result of having done thing and achieved a certain result (better than "very good", as it were).

Accordingly and often nauseatingly, lots of server space has been wasted on writing and speculating about this - and much of this is best left where it is -- in well-deserved obscurity. However, every now and then a point of view appears that goes beyond stereotype to embody its own merit.

One such statement -- point of view, if you will -- on the concept that attracted my attention for its simplicity came from the CEO of Agna Group, Mr Vasil Naci (aka Vassilis Natsis): "Excellence is an attitude, a mindset, an action, a philosophy. It is an asipration..." This embodies, in fine, most of what most others have had to say on the subject. That is nice: rather than speculate and philosophize, Mr Naci actually writes what he believes and knows about it and, as these things are wont to be, it is short. Because, presumably, he knows well what he believes and he uses the word to exemplify his belief. We appreciated this. We also appreciated the fact that this is not the standard stereotypical CEO pronunciamento, the boss pontificating to the minions accompanied by appropriate fanfare: it is just a sentence and a half contained in a limited circulation booklet edited by the Agna Group's own Leadership Academy and intended, presumably, for internal consumption.

I would beg to agree as well as differ slightly from the (undoubtedly inspirational and inspired) Mr Naci.

I would say that "excellence" is, indeed, an attitude or a day-in day-out way of doing things; but the way I would put it is, "constant improvement for its own sake".
In this sense, excellence presupposes a personal life-philosophy of believing in what you do well, for its own sake -- i.e. not expecting recognition and praise from any other than yourself.

It is difficult to be alone, though, is it not?

Maybe not, because loneliness is a state of the mind; as a friend once told me, "when you are alone you are with together with everyone, when you are with one person, you are only with that person..." (Margarita Xanthakou, anthropologist )

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